Employment Chatter

TCS, Wipro and Infosys. Their topline started growing handsomely reminding of the heady days of 1999-2001. In fact, all of them have projected liberal growth for 2004-05 .

With the topline, the number of employees of the IT companies also grew. Many unveiled plans to hire thousands in the coming quarters.

# posted by OffshoreXperts.com : 6:22 AM 0 comments
Wednesday, December 29, 2004
Home-shoring
InformationWeek reports some companies are moving call centers into homes keeping employees production and trimming costs.

“The home-shoring phenomenon comes in part as a result of the significant challenges faced in the customer relationship management (CRM) and customer care space over the last four years,” said IDC analyst Stephen Loynd in a statement.

Rather than outsource customer service to foreign firms in places like India, said Loynd, some U.S. corporations are letting call reps work from home. “Compared with traditional outsourcing and offshore, companies utilizing home-based agents can access highly skilled representatives that are closely attuned to the U.S. market at very reasonable cost,” said Loynd.
Now comes a blog that seeks to give voice to the crowds that climb the courthouse steps. Published by Tracey Broderick, In This Case allows ordinary people to describe their experiences with the law.

This recently launched blog has but a handful of posts, but I hope there will be more. My favorites so far: “I brought my breast pump to the courthouse” and “My area of the law is so raw…”

If you have a story for this blog, let Tracey know about it. She’d love to hear from you. And let’s wish her the best of luck as she uncovers for us these stories about human life and law.

Blawg Review hosted by mediator Arnie HerzMediators, mark your calendars.

Blawg Review, the traveling review of the best each week in legal blogging, will be hosted this coming Monday by one of our own.
IDC’s Loynd sees home-shoring, also called “home-sourcing,” as a way to keep the jobs inside U.S. borders.

# posted by OffshoreXperts.com : 8:31 PM 61 comments
Monday, December 27, 2004
Is Outsourcing of U.S. Jobs Bad or Good?
Seattle Seattle Post-Intelligencer reports the outsourcing debate continues with a debate between Nobel Prize winner Paul Samuelson and Columbia professor Jagdish Bhagwati. These two “mega” economists disagree whether short-term job losses brought on by outsourcing are mitigated in the long run by gains to American workers from free trade and consumption growth in low-wage countries.

“Data from Forrester Research, a leading IT consulting organization, lends support to Bhagwati’s findings with estimates that 400,000 U.S. jobs had moved abroad by 2003 and that the total would hit 3.3 million by 2015. That’s just over 200,000 jobs lost each year to global outsourcing, a trivial problem in the context of the normal churn of the U.S. economy, where about 7 million jobs were gained and lost in each of the last four quarters.”

“Yes, corporate earnings and investors are benefiting.”

“Yes, American consumers are benefiting from cheaper prices because of global outsourcing.”